Who is Fernand built for?
Fernand is a customer support platform designed specifically for SaaS companies. It combines speed, efficiency, and a calm interface to enhance the customer support experience, allowing support teams to handle requests swiftly and effectively.
Fernand is built for SaaS companies seeking a streamlined, fast, and efficient customer support solution. It is ideal for support teams that want to improve their response times and enhance customer satisfaction.
Interactive demo overview
Key Features
- Lightning Fast Performance: Loads in under 100ms with no spinners or delays.
- Keyboard Shortcuts: Optimized for efficiency with shortcuts for all major actions.
- Smart Replies: Use quick shortcuts to respond and execute multiple actions.
- Stripe Integration: Handle refunds and view customer metadata directly within Fernand.
- Real-time Syncing: Keeps everything synced across all screens at all times.
- Focus on One Task: Interface designed to show one task at a time to reduce cognitive load and increase focus.
- Progress Tracking: Visual indicators to track progress towards inbox zero.
- Dark Mode: Optimized for dark mode to reduce eye strain.
